Privacy Policy

Privacy Policy

Last updated: July 26, 2026

HarbourGate Solutions Limited, operating publicly as HarbourGate, respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit harbourgate.ca, contact us or engage HarbourGate for services.

1.Scope

This policy applies to:

• Visitors to harbourgate.ca
• People who contact HarbourGate
• Prospective and current clients and their representatives
• Other individuals whose personal information is provided to HarbourGate in connection with an engagement

This policy does not govern third-party websites or services that have their own privacy policies.

2.Information We Collect

Information you provide

We may collect your name, work email address, telephone number, organization, role and the information you include in contact forms, emails or other communications.

Business and engagement information

When providing services, we may collect information contained in proposals, statements of work, invoices, engagement records, meeting notes and materials provided by clients.

Website and technical information

Our website platform and related tools may collect information such as your IP address, browser and device type, pages visited, referral source and interactions with the website. Cookies and similar technologies may also be used.

Please do not submit sensitive personal information through the public contact form unless 

HarbourGate has specifically requested it and an appropriate method has been agreed.

3.How We Use Information

We may use personal information to:

• Respond to inquiries and arrange consultations
• Evaluate, establish and manage client engagements
• Deliver requested services and communicate with clients
• Prepare proposals, contracts, invoices and related business records
• Operate, secure and improve our website and business systems
• Prevent misuse, investigate security concerns and protect legal rights
• Meet legal, regulatory, accounting and tax obligations
• Send marketing communications where consent has been provided

4.Consent and Choices

We collect, use and disclose personal information with consent where required by law. Consent may be provided directly, through your actions or through an authorized representative.

You may withdraw consent for optional uses, including marketing communications, subject to legal or contractual restrictions and reasonable notice.

5.Cookies and Website Technologies

HarbourGate’s website platform and service providers may use cookies and similar technologies to operate the site, remember preferences, understand website use and protect against misuse.

You can manage cookies through the website consent controls and your browser settings. Disabling certain cookies may affect site functionality.

6.Sharing and Disclosure

HarbourGate does not sell personal information.

We may disclose personal information to:

• Service providers supporting website hosting, contact forms, email, cloud services, accounting and other business operations
• Legal, accounting and other professional advisors
• Authorities or other parties where disclosure is required or permitted by law
• A purchaser, investor or successor in connection with a proposed or completed business transaction, subject to appropriate confidentiality measures

We take reasonable steps to limit disclosures to what is necessary for the applicable purpose.

7.Processing Outside Canada

Some service providers may store or process information in Canada or other jurisdictions. Personal information processed outside Canada may be subject to the laws and lawful access requirements of the jurisdiction where it is processed.

HarbourGate uses reasonable contractual, administrative and technical measures to protect personal information handled by service providers.

8.Safeguards

HarbourGate uses safeguards appropriate to the sensitivity of the information and the nature of the risk. These may include access controls, authentication, secure communication methods, service-provider controls and administrative procedures.

No system or method of transmission is completely secure. HarbourGate works to reduce risk and responds to suspected unauthorized access, use or disclosure.

9.Retention

Personal information is retained only for as long as reasonably necessary to fulfil the purposes described in this policy, support business and client requirements, and meet legal, regulatory, accounting or tax obligations.

When information is no longer required, HarbourGate takes reasonable steps to delete, destroy or anonymize it.

10.Access and Correction

Subject to applicable law, you may request access to personal information HarbourGate holds about you or ask that inaccurate information be corrected.

HarbourGate may need to verify your identity before processing a request. Access may be limited where permitted or required by law.

11.Privacy Incidents

HarbourGate assesses suspected privacy and security incidents and takes appropriate containment, investigation and corrective action. Regulators and affected individuals will be notified where required by applicable law.

12.Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services. Their collection and handling of personal information are governed by their own privacy policies.

13.Changes to This Policy

HarbourGate may update this policy to reflect changes in legal requirements, services or business practices. The date at the top identifies the most recent revision.

14.Contact HarbourGate

Questions, requests or concerns about this policy or HarbourGate’s handling of personal information may be directed to:

Privacy Officer
HarbourGate Solutions Limited
Halifax, Nova Scotia, Canada
Email: info@harbourgate.ca
Telephone: +1 (902) 222-2961

If a concern is not resolved, you may contact the Office of the Privacy Commissioner of Canada.